Help Center

Shipping destinations:

• We ship US, Canada, United Kingdom and Australia

Shipping times:

• Shipping times vary depending on location, shipment method and other factors as we do ship worldwide from different fulfillment centers based on your location.
  
• All orders are processed within 24 hours and usually shipped within 24 to 48 hours.
  
• The average shipping time is 15-25 business days however, you may receive your items  earlier.
  NOTE: in specific cases/periods or due to COVID-19 it may take 6-7 weeks for delivery.

Shipping cost:

• All orders are with free shipping at the moment.
  

Most of the time we offer product tracking, however in some cases it may be unavailable, if that's the case, contact us from HERE and we will keep you up to date on your order as best as we can!

Please Note: It may take up to 7 days before a tracking code becomes active!

We generally can process orders within 24 hours of payment being processed and can take 1-2 days to ship. Please note that estimated shipping and arrival dates are subject to change according to the carrier’s availability. For multiple orders, shipment may come at different times and from different warehouses. Transit time is dependent on holiday schedule and excludes holidays and weekends.

Mistakes happen! Send us an email as soon as you can by replying on the Order received by mail or with a message from HERE and we'll be happy to assist you ASAP! Please note, we usually ship our orders within 24 hours so it's possible that your order was already shipped, but we will do our best to help you out regardless!

We ship only to selected countries.We have various warehouses around the World. Unexpected custom and import taxes may apply and is the responsibility of the buyer.

You can find our Refund and Return Policy HERE.

If you have any questions or concerns don't hesitate to contact us. Send us a message from HERE

Woops, sorry about that! Unfortunately, shipping can get a little rough sometimes, but we'll fix it if you give us the chance! Send us a message from HERE, tell us what you ordered and your order number and we'll be happy to help you out!

Depending on stock and warehouse location, we may need to ship your order separately, so sometimes products will arrive at separate times in separate packages, generally we'll give you the tracking numbers anyway though so you'll know!

Check your order confirmation email for the tracking number. IF that doesn't work, send us a message from HERE, tell us what you ordered and your order numbers, and we'll help you out!

You can select your preferred payment method at checkout.

• We accept secure payments for PayPal

Note that additional exchange fee may apply if your currency is other than US dollars.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1-3 business days.

Our support team is always happy to guide you at any step!

We're aware that using a Credit Card online can be scary! However, our website is SSL encrypted and certified (As can be seen above) to give you safe and secure transactions, and all Credit Card payments are processed with our payment processor Shopify, the best in the business! We don't store any Credit Card information, and we will never share your personal information with anyone else, so you can rest assured, any purchase you make with us is as secure as it gets!

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.

You can find our Terms Of Service HERE

You can find our full Privacy Policy HERE

You can find our Returns and Refunds HERE